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History

Quality homecare you value, A tradition of services you trust.

Company Information

White Glove Community Care has a history of providing home care services since 1997. The agency is accredited by The Joint Commission on Accreditation of Healthcare Organizations (JCAHO) in NY, and is licensed by the New York State Department of Health to provide Nursing, Home Health Aides, Personal Care and other ancillary support services, in the counties of Nassau, Bronx, Kings, New York, Queens and Richmond.

White Glove is also licensed in the State of New Jersey to provide home health services by the Division of Consumer Affairs.

The agency was established to address the needs of individuals at home who were either recovering, disabled, chronically/terminally ill, or in need of nursing care and/or assistance with the essential activities of daily living. Today the agency has a history of providing these services to patients with diminished physical capabilities who choose to live independently. White Glove contracts with many of the major Private Insurances, MLTC’s (Managed Long Term Care), MCO’s (Managed Care Organizations) and CHHA’s (Certified Home Health Agencies) .

In addition, White Glove Community Care provides Private Duty Nursing services to patients in need. Our primary goal is to provide quality skilled care to patients with Ventilators, Tracheotomy, or Feeding Tubes. Additionally, we also provide highly skilled private duty nursing care to Pediatric patients with chronic conditions. Our staff will work with your insurance provider to make sure you get the necessary services.

Why White Glove?

Simplifying the Process

With all the changes in the healthcare system; navigating to obtain care can be confusing; White Glove is here to simplify the process!

The mission of our organization is to provide exceptional care to you or your loved one. We will work with your insurance and physician to get you the appropriate care all while taking the burden off of your shoulders.

Whether your need is long term or short term, skilled or personal care, if it’s HOMECARE, White Glove is here for you!

Staff Screening/Selection

Our recruitment and hiring process is comprehensive in nature. Our rigorous screening process includes criminal background checks, licensing/certificate verification, and professional sanction monitoring. Candidates must complete health-screening requirements and competency testing for medications and clinical skills.

Performance Improvement

We have an active QI (Quality Improvement) program, which addresses and monitors the resolution of issues. All complaints are addressed in a timely manner by the Case Coordinator, and clinical issues are referred directly the Director of Patient Services and, if necessary, the Vice President of Clinical Services. It is our goal to maintain a collaborative working relationship with all clients in order to ensure timely and appropriate resolution to all complaints and identified issues.

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