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Support

How can we help?

Welcome to our  Knowledge Hub. Here, you’ll find expertly curated FAQs and explore trending topics. Navigate with confidence as you discover insights tailored to your homecare journey.

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Frequently Asked Questions

Quickly access answers to your top questions about our services and care.

Which services do you offer?

We offer a wide range of home-based services, including:

  • Private duty nursing for the critically ill
  • Home care for the elderly and disabled
  • PCA (Personal Care Assistant) services
  • Housekeeping services
  • Home therapy for physical therapy (PT), occupational therapy (OT), speech therapy, and early intervention therapy in the home for PT, OT, speech, and ABA (Applied Behavior Analysis) therapy.

Visit our services page for more information and eligibility for each service.

How do I get started with services?

You can start the referral process by filling out this form. Rest assured, we will handle everything from getting insurance approval to assigning the caregiver!

How can I refer a patient to the services?

You can begin the referral process by filling out [this form] or by calling us at:

Nursing and School Nursing: Phone: 718-828-266 extension 211 Email: PDNcases@whiteglovecare.net  Fax: 718-782-1538 (Attention: Martha)

Homecare Services (PCA/HHA/CDPAP or School Paras): Phone: 718-828-266 extension 225  Email:wgreferrals@@shiteglovecare.net Fax: 718-782-1538 (Attention: Olga)

Early Intervention and Therapy Services: Phone: 718-384-2418 extension 274  Email: Maugustin@whiteglovecare.net

Can I choose or change my caregiver?

If you have a nurse or caregiver in mind who wants to work with you, they can reach out, and we will assign them to your case. 

We try our best to match caregivers according to your needs and preferences. If we assign a caregiver to you and it doesn’t work out for any reason, no worries! Just let us know, and we will collaborate with you to find the perfect match.

What makes White Glove stand out?
  • Our caregivers undergo thorough vetting and extensive training.
  • An experienced clinical case manager assigned to each patient, who develops the care plan and assists families and caregivers with any and all clinical questions that may come up.
  • A dedicated coordinator is available to ensure that services run smoothly, remaining accessible and supportive throughout.
  • We carefully match caregivers according to the patients’ needs and preferences, offering a diverse range of caregivers fluent in multiple languages for better communication.
Do you have jobs for New Grad nurses?

Our externship program is the ideal starting point for new graduates to embark on their careers. With comprehensive training and step-by-step support, you will gain confidence in providing care!

How can I reach White Glove after hours?

White Glove provides 24-hour support by phone! Call us at 718-828-2666 and follow the prompts for immediate assistance. In case of emergencies, please dial 911.

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How do I get paid?

Every Friday is payday. As a White Glove employee, you receive hassle-free direct deposit every week.

I am a caregiver looking to apply. How do I get started?

Fill out this form and a recruiter will contact you soon with the next steps.

What are my benefits as a White Glove Caregiver?

As a white glove employee, you get the whole pack of benefits which include:

  • A warm team like family

Yes, we are just a little biased, but totally honest. There’s no team like ours!

  • Monthly $100 Debit Card

Receive a tax-free debit card benefit

  • Shopping and Travel Discounts

Access exclusive discounts to enhance your shopping and travel experiences.

  • Financial Wellness Program

Keep more of your paycheck with our dedicated financial wellness program.

  • Gym Membership Discounts

Special rates for a revitalizing fitness journey at Crunch Fitness.

  • Affordable Therapy Services

Get 25% off online therapy with Calmerry for added mental health support.

  • Health Insurance

A great health plan to keep you covered.

  • Which positions are you hiring for?

We are hiring RNs, LPNs, school nurses, school PARAs, PCAs, CNAs, HHAs, Physical Therapists, Occupational Therapists, Speech Therapists , and ABA providers and service coordinators!

Still have questions?

Can’t find the answer you’re looking for? Chat with our friendly team—we're here to help!

Corporate Highlights

Caregiver Resources

Health and Wellness

Family Support

Inspirational Stories