Caring for a medically fragile child often means coordinating many moving parts at once—medical providers, home care services, insurance, and community resources.
This is where case management plays a critical role. Families are often introduced to a case manager during a hospital stay, diagnosis, or major life transition.
But what is a case manager, and what is case management really designed to do?
In simple terms, case management is a structured, professional approach to organizing care. A nurse case manager or care coordinator works with families to assess needs, develop care plans, and connect individuals to appropriate services so they can remain supported—often at home.
How can a case manager help?
Professional case management services help families manage my case across multiple systems, especially when care becomes complex or long-term. This can include referring patients to right homecare agency like White Glove, communicating with physicians, arranging equipment, and ensuring continuity of care over time. Understanding case manager duties and responsibilities can help families feel more confident navigating these systems.
White Glove Community Care & Case Management Agencies
At White Glove, we regularly collaborate with dedicated case managers who refer patients to us for a wide range of home care services, including private duty nursing, HHA services, home care support, and Early Intervention Therapy. These case managers go above and beyond for their clients—advocating tirelessly, navigating complex systems, and working relentlessly within their communities to ensure individuals receive the best possible care.
This list of case management agencies in New York is not random. It reflects professionals and organizations we’ve had the privilege of working alongside for years—people whose commitment, compassion, and expertise we deeply respect. We commend them for the vital work they do every day, and we hope it helps families find a case management company that truly aligns with your specific needs.
Pediatric Case Management for Medically Fragile Children
For families caring for children with complex medical needs, case management often begins during hospitalization or early diagnosis. Pediatric case managers help coordinate home nursing, equipment, therapies, and specialty care.
In pediatric settings, case manager duties and responsibilities are often highly hands-on, helping families navigate school services, medical systems, therapies, and long-term planning for care at home.
These agencies specialize in coordinating care for children with complex medical, developmental, or long-term health needs.
Advance Care Alliance
Advance Care Alliance specializes in case management for individuals with chronic illness and functional limitations, helping families coordinate medical care, benefits, and long-term support services.
Angela’s House
Angela’s House supports families of medically fragile children through comprehensive pediatric case management and care coordination. Services include hospital discharge planning, coordination of home nursing, medical equipment, and long-term home-based care.
BINA
BINA provides case management and family support services for children with medical, developmental, and social challenges, focusing on care coordination and family-centered planning.
Care for Special Children
Care for Special Children offers pediatric case management for children with complex and chronic medical needs, working closely with families to coordinate specialty care, providers, and home-based services.
Children’s Health Network
Children’s Health Network provides pediatric case management focused on connecting families to healthcare providers, therapy services, and community resources for children with special healthcare needs.
Compass Case Management
Compass Case Management delivers individualized case management for clients requiring long-term support and complex care coordination across medical, home-based, and community services.
HAMASPIC
HAMASPIC offers case management services for children and adults with disabilities, emphasizing long-term planning, service coordination, and home-based supports to help families navigate complex care systems.
Hand in Hand
Hand in Hand provides case management and family support services for children with developmental and medical needs, helping families navigate services, benefits, and long-term care planning.
HASC
HASC delivers case management and service coordination for children with developmental and medical complexities, supporting families through care planning, advocacy, and coordination of healthcare, educational, and community-based services.
New Alternatives for Children
New Alternatives for Children supports medically fragile children through comprehensive case management, foster care services, and care coordination, with a strong focus on keeping children safely supported in home and community settings.
Northwell Health Solutions
Northwell Health Solutions provides care coordination and case management services that connect children and families to medical providers, specialty services, and community-based supports within the Northwell Health network.
NYC Healthline
NYC Healthline offers case management services for eligible former NYC employees, helping coordinate healthcare services, benefits, and long-term health planning.
Public Consulting Group (PCG)
Public Consulting Group provides care management and administrative support services, including coordination of healthcare and community-based services for children and families enrolled in public programs.
SCO of New York
SCO of New York offers pediatric case management for children and families facing medical, developmental, and social challenges, coordinating healthcare, behavioral health, and social services.
SKIP of New York
SKIP of New York supports children and young adults with medically complex conditions through case management, advocacy, and care coordination to help families access services that allow children to live safely at home.
St. Mary’s Healthcare System for Children
St. Mary’s Healthcare System for Children provides pediatric case management and care coordination for children with complex medical conditions, supporting transitions from hospital to home and ongoing community-based care.
Tri County Care
Tri County Care delivers case management services focused on coordinating medical, therapeutic, and home-based supports for children and families with complex care needs.
Yahalom
Yahalom offers care coordination and case management services for children with developmental and special needs, supporting families through service navigation, educational coordination, and community-based resources.
How White Glove Works With Case Management Agencies
White Glove partners closely with pediatric case managers to deliver skilled home care services, including private duty nursing, therapy, and home health support. Case managers frequently refer families to White Glove to ensure patients receive timely, high-quality care—allowing both teams to work together efficiently to support children and families.
Looking for Home Care Services?
If you or a loved one needs support at home, we are here to help. Our team works closely with families and care coordinators to deliver reliable, compassionate home care services that support safety, comfort, and quality of life. Contact us today to learn how we can help you stay healthy and supported at home.
